Refund Policy for Toolkarp - Your Home Service Platform

At Toolkarp, we are committed to providing a transparent and customer-friendly experience. Our refund policy is designed to address various scenarios and ensure a fair resolution. Please familiarize yourself with the following details:

1. Service Completion:

   • Once a service is successfully completed and meets your satisfaction, refunds may not be applicable.

2. Cancellation Refunds:

   • Cancellations made within [X hours or days] before the scheduled service may be eligible for a full or partial refund, as determined by our cancellation policy.

3. Service Quality Concerns:

   • If you are dissatisfied with the quality of a service provided by a professional through Toolkarp, please contact our customer support team within [X days] of the service completion. We will thoroughly investigate the matter, and if the quality falls below our standards, a refund or credit may be issued.

4. Payment Disputes:

   • In the event of payment disputes or unauthorized transactions, please contact our customer support team immediately. We will investigate the matter promptly and take appropriate action.

5. Refund Processing:

   • Refunds, if applicable, will be processed within [X business days] after the approval of the refund request. The refund amount will be credited to the original payment method.

6. Communication Channels:

   • To request a refund or express any concerns, please contact our customer support team at [Your Customer Support Contact]. Ensure you provide relevant details, such as the booking ID and a clear description of the issue.

7. Force Majeure:

   • Toolkarp is not liable for circumstances beyond our control, such as natural disasters, strikes, or other force majeure events, which may impact service delivery or refunds.

By using Toolkarp, you agree to abide by this refund policy. We appreciate your understanding and cooperation as we work to ensure a satisfactory experience for all users of our platform.

If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team.

Thank you for choosing Toolkarp for your home service needs.